SAP Knowledge Base Article - Preview

3100039 - amp; Suffixed to & when Replicating a Service Ticket to S4 or FSM

Symptom

You notice that, after replicating a Service Ticket to S4 or Field Service Management (FSM) system, in case a field e.g. Subject, has & in it's content / value, the value amp; will be suffixed to it in the XML / Payload.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

XML, XML Format, Conversion, Payload, Outgoing, Message, Web Service Message Monitoring, C4C, FSM, S4, Release to FSM, Release to ERP, &, amp;, suffixed, Service, Ticket, Service Request, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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