SAP Knowledge Base Article - Public

3100456 - Collaboration Window "Server 500 Error" while login


You are trying to logon to the SAP Collaboration Window and you are getting a "Server 500 Error."


SAP Business ByDesign

Reproducing the Issue

Logon to the Collaboration Window and wait for the error.


Due to  TLS 1.2 additional entries in the registry might be required.


If you are unsure please contact your IT department to make those entries into the Windows registry:

Mistakes can mess up your OS System easily.

Execute the windows command: regedit

follow the steps below.

  • First entry:

Key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 Value: SchUseStrongCrypto Type: REG_DWORD 32 bit Data: 1

  • Second entry:

Key:Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 Value: SchUseStrongCrypto Type: REG_DWORD 32 bit Data: 1


Collaboration Window, server 500 error. , KBA , AP-RC-OUT , Output Management , How To


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