Symptom
Machine Learning prediction details indicator icon is show in ticket; however on click, no details are shown like confidence level, sentiment level for example.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2108 ; SAP Cloud for Customer core applications all versions
Keywords
prediction, bubble, prediction bubble, machine learning, category, scoring, indicator, ticket, case category, service category, ticket intelligence, model , KBA , LOD-CRM-ML , C4C Machine Learning , LOD-CRM-ML-AF , Automated Forecasting , Problem
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