SAP Knowledge Base Article - Public

3101082 - The label of the Element for Calibration is blank


  • When going to Manage Calibration Templates Data tab the Element for Calibration is blank;
  • When going to Manage Calibration Templates Views tab the Element for Calibration is blank;

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Calibration

Reproducing the Issue

  1. Create new Calibration Template
  2. Map the PM form to be the source of ratings
  3. Configure the Element for Calibration, user sees it is blank labels

  4. Go to Views tab, ratings labels are also blank


The Rating label has msg key which are not in the instance. Please find below 2 sample codes:

  <comp-cal-summary-rating-label msgKey="2015_OCOC_COMP_CALC_RATING_LABEL"><![CDATA[Calculated Competency Rating]]></comp-cal-summary-rating-label>

  <obj-cal-summary-rating-label msgKey="2015_OCOC_OBJ_CALC_RATING_LABEL"><![CDATA[Calculated Objective Rating]]></obj-cal-summary-rating-label>


In order to fix this behavior we have two options:

  • The Form Label translation can be added by the user to assign label or translation as per the msgkey.
  • Another option is to change the performance form template XML again. Please reach out to your Implementation Partner to have this done.

See Also

KBA 2087186 - Manage Template Settings - Localizing using Message Keys - msgKey - Performance Management


label, element, calibration, configuration, implementation, performance, template, setting, blank, label, data view, XML,  , KBA , LOD-SF-CAL-ADM , Admin Tools, Permissions, Settings , Problem


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