SAP Knowledge Base Article - Public

3101401 - Releasing the documented credit decision are not transferred.

Symptom

  • DCD is displayed in the Manage Documented Credit Decisions but cannot be released, rejected or rechecked because the corresponding document (Sales Order, Delivery…) is already released or further processed.

  • Error message UKM_DCD_MSG032 No documents transferred on releasing the documented credit decision.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to App Manage Credit Cases.
  2. Search for the documented Credit Decision.
  3. Try to release the documented credit decision.

Cause

DCD was saved in an inconsistent way. 

Resolution

 

You can run the Consistency Checks job in the App Schedule Credit Management Jobs. Help.sap.com document Consistency Checks

  • Use functionality Close Inconsistent Documented Credit Decisions manually (with desired status ‘Rejected’ / ‘Released’) given the CASE ID and desired status. 

  • Ensure executing user has write authorization for business role credit controller.

Keywords

DCD, sales, order, delivery, unblocked, archived, release, unblock, status, not, changed, S4_PC, UKM_DCD_MSG032, no, documents, transferred, consistency, check, F5587, FIN-FSCM-CR, FIN-FIO-CCD-CR , KBA , FIN-FSCM-CR , Credit Management , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , FIN-FIO-CCD-CR-2CL , Fiori-UI for Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions