SAP Knowledge Base Article - Public

3101485 - Session Time Out Error while completing Exit Interview Step - Onboaridng

Symptom

After provide all information in the Onboarding panel when click next the Manager receive and Session Time Out Error.

 

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Manager enters the Onboarding activity
  2. Fill out dropdown list copying and paste values
  3. Click Next
  4. Error "Session Time Out Error" appears

Cause

Fields of the panel are dropdown values, user is copying and paste values to fields, as a result there is no value selected.

Resolution

Customer need to fill out the fields, copying and past will not work as the values are not selected. If the value is not present in the field it need to be added in the List/Corporate Structure.

Keywords

Values, Field, Panel, Dropdown, Session, TimeOut, Time, Out, Onboarding, Wizard, Corporate, Structure, List , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions