SAP Knowledge Base Article - Public

3101603 - Server Error while Posting Jobs to Job Board or accessing Manage Recruiting Posting

Symptom

Users are facing below error while posting jobs to Job Boards via Post and Manage jobs:

A server error has occurred.


Environment

SAP SuccessFactors Recruiting Posting

Reproducing the Issue

  1. Login to the instance
  2. Navigate to Recruiting-->access any open requisition-->Job Postings tab-->click on Post and Manage jobs button or access Manage Recruiting Posting
  3. Error message "A server error has occurred"

Cause

The service disruption was caused by the update with RPO Kubernetes cluster which resulting in all customers being unable to access to RPO interfaces.

Resolution

The resolution of the problem was confirmed by the Engineering on Oct 27th, 2021 at 6.45 pm CET.

Keywords

A server error has occurred, Post and Manage Jobs, recruiting posting, rpo , KBA , LOD-SF-RPO-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Recruiting Posting all versions