3101937 - Unable to Open Attachments from Approval Inbox in Fiori UI for Charm

When trying to open an attachment in the Fiori interface for Charm the following XML error is encountered:

<error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">

<code>005056A509B11EE1B9A8FEC11C21D78E</code>

<message xml:lang="en">Resource not found for the segment 'AttachmentCollection(SAP__Origin='TASKPROCESSING',InstanceID='AI_CRM_CM_RFC_APPROVAL--0050569B52AF1EEBBECE0971420753A4',ID='0050569B52AF1EEC82C6B47ED4E473A4')'.</message>

<innererror xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">

<transactionid>2EA927EA486A0050E0060EB72E523754</transactionid>

<timestamp>20210831083036.5202400</timestamp>

<Error_Resolution>

<SAP_Transaction>Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details</SAP_Transaction>

<SAP_Note>See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)</SAP_Note>

</Error_Resolution>

</innererror>

</error>

SAP Solution Manager 7.2

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