SAP Knowledge Base Article - Public

3101983 - External Site Login Message - LMS

Symptom

Login Message: Your instance is now using SAP Cloud Platform Identity Authentication Service, and employees should log in from the Identity Authentication Service login page using SSO.

Environment

SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

1. As an external user, go to your LMS external site.

2. Enter username and password incorrectly.

Cause

Username being entered is not an LMS user.

Resolution

The error message only appears when a non-LMS user(without LMS product access) login through LMS login page. We only allow LMS user to login to LMS through PWD login page.

Keywords

external site, SSO, IAS, external user , KBA , LOD-SF-LMS-EXT , Sites and External Users , Problem

Product

SAP SuccessFactors Learning 2011 ; SAP SuccessFactors Learning 2105