Symptom
Login Message: Your instance is now using SAP Cloud Platform Identity Authentication Service, and employees should log in from the Identity Authentication Service login page using SSO.
Environment
SAP Successfactors Learning Management System (LMS)
Reproducing the Issue
1. As an external user, go to your LMS external site.
2. Enter username and password incorrectly.
Cause
Username being entered is not an LMS user.
Resolution
The error message only appears when a non-LMS user(without LMS product access) login through LMS login page. We only allow LMS user to login to LMS through PWD login page.
Keywords
external site, SSO, IAS, external user , KBA , LOD-SF-LMS-EXT , Sites and External Users , Problem