SAP Knowledge Base Article - Preview

3102042 - Freight Settlement Dispute is in Approved state for higher levels of approval

Symptom

  • Multiple levels of approval for FSD dispute cases has been configured.
  • After level-1 user approves a dispute, it goes to the level-2 user but the status already shown approved
  • Level-2 user, the dispute appears to be approved even before it's been approved


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Environment

  • SAP Transportation Management 9.1 and higher
  • SAP S/4HANA and higher

Product

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5

Keywords

approved, dispute case, freight, settlement document, approver, user, SBWF, workflow , KBA , TM-FRS-DM , Freight Settlement Dispute Management , Problem

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