SAP Knowledge Base Article - Public

3102156 - Integration Center - IC job could not connect to PeopleDoc

Symptom

You are trying to connect to PeopleDoc from SF Integration Center via port 9030.

Environment

  • SAP SuccessFactors HXM Suite
  • Integration center

Reproducing the Issue

Steps to replicate issue:

  1. Create a simple output IC job and select a random starting entity.
  2. Add a PeopleDoc url to the Destination Settings 
  3. Port will default to Port 22
      

Cause

Resolution

Starting with the 2H 2023 Release, the only authorized port in Integration Center integrations is port 22
For full details, please see KBA 3148291 under the "See Also" section.

See Also

Information about PeopleDoc SFTP protocol: https://doc.people-doc.com/client/guides/synchronization/sftp/exchange_protocole.html#eu-platform

KBA 3148291 - Not able to use alternative ports for SFTP communication besides Port 22

Keywords

PeopleDoc, org.apache.camel.component.file.GenericFileOperationFailedException, Cannot connect to, Integration Center, port, 9030, port 9030, port 22, Integration Center, IC, Integration Centre, Security Centre, Security Center, Destination Settings, SFTP, Cannot connect to sftp://XXXXXX@sftp.staging.eu.people-doc.com:9030, IntegrationSFTPException: Failed due to - org.apache.camel.component.file.GenericFileOperationFailedException: Cannot connect to sftp://XXXXXX@sftp.staging.eu.people-doc.com:9030 , KBA , LOD-SF-INT-INC-FWK , Integration Center UI Framework , LOD-SF-INT , Integrations , LOD-SF-INT-INC , Integration Center , How To

Product

SAP SuccessFactors HCM suite all versions