SAP Knowledge Base Article - Public

3102405 - Event Reason displayed during Personal Data Collection step for external users - Onboarding


  • Event Reason can be seen by external user during Personal Data Collection step 


  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as external user
  2. Click on Provide Data For Onboarding tile
  3. See Event Reason is displayed


  • Event Reason cannot be hidden as it is hardcoded


  • As we are not be able to change the system behavior at least in the current version, please submit an enhancement requests to engage our Product Team. 
  • Please refer to KB Article: 2090228 - How to Submit Ideas for SAP SuccessFactors Products, to have your idea considered


Event Reason, Personal Data Collection , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem


SAP SuccessFactors Onboarding 2105