SAP Knowledge Base Article - Public

3102424 - Error : No Private Accounts found as per selection criteria

Symptom

When you are executing the Administer Obsolete Business Partner Removal Runs, system is giving the below message :

No Private Accounts found as per selection criteria

Environment

Cloud for Customer

Reproducing the Issue

  • Go to Data Protection and Privacy Work center > Common Tasks > Administer Obsolete Business Partner Removal Runs
  • Create a new job run with the following criteria :
    • Date Offset 6 Month
    • Business Partner Type: Customer
    • Include Business Partners with ID Mapping: "Yes"
    • Only Business Partners marked as End of Purpose "Yes" 
  • Once the job is finised, Go to the log and then check the latest application log
  • You can see the error, No Private Accounts found as per selection criteria in the Results tab

Cause

You have configured 'Only Business Partners marked as End of Purpose' as  "Yes" in the Obsolete business partner deletion run. But, there are no Business partner of type 'Customer' marked as end of purpose.

Resolution

Remove the option "Yes" from the Business Partners marked as End of Purpose from the configuration and then schedule the deletion run.

Keywords

Deletion Run, Administer Obsolete Business Partner Removal Runs, Account Deletion, Obsolete , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , Problem

Product

SAP Cloud for Customer add-ins all versions