While trying to save a change within Job Application, system returns an error: "Your Work Has Not Been Saved! Please correct the marked fields below" but there is no required field to be filled.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a Requisition and a Candidate Application;
- Try to change a field and then click to save;
- Receive the error message.
The root cause is that there is a mandatory field that was not filled by the Candidate inside the Application form or Candidate Profile. More often, this required field is coming from a data field in the background element. They appear as read only and the system does not show the read highlight if the field is a read only.
There are three possible ways to resolve the issue:
Change the field attribute to be no longer required - find the steps within KBA 2644556 - Changing the Required attribute via Manage Templates Feature - Recruiting Management to do it via Manage Templates Tool or engage your Professional Services Team to do it directly to the XML Template.
Grant the necessary permission - whether for Candidate or Operator - to update this field and save the new values stored. To achieve it, please refer to KBA 2818192 - Candidate Profile - Field Permissions - Recruiting Management and KBA 2664743 - Editing Read/Write Permission for Candidate Application Fields in SuccessFactors Recruiting
Provide the operator the permission to edit the snapshot so they can supply the required value in the candidate snapshot. See 2081624 - Edit Candidate Profile Snapshot
job application error, saving error, updating field, "Your Work Has Not Been Saved! Please correct the marked fields below", application, candidate, required fields. , KBA , LOD-SF-RCM , Recruiting Management , Problem