Symptom
When using the "Create Billing Documents" app to create a billing document, the rejected sales documents are displayed in the billing due list.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Create Billing Documents" app.
- In the billing due list, rejected sales document numbers are displayed.
Cause
The checkbox "No Billing" is inactive in the configuration activity "Define Reasons For Rejection (ID: 102494)" for the rejection reason used in the sales document. "No billing" is used to determine which items are not copied to billing documents.
Example: A rejection reason is created for sales order items where a delivery is too late, specifying that items with this rejection reason are not relevant for billing. Therefore, the system does not copy items with this rejection reason to billing documents.
Resolution
In the configuration activity "Define Reasons For Rejection (ID: 102494)", set "No billing" for the rejection reason used in the sales document.
See Also
- KBA 3085049 - The overall status of a debit/credit memo request is blank or 'Not Relevant' while all items have been rejected
- KBA 2937498 - All items are rejected against a credit memo request while its overall status is still "Open" - SAP S/4HANA Cloud Public Edition
- SAP Help - Process Sales Orders
Keywords
SAP S/4HANA Cloud Public Edition, Create billing documents, Rejected sales document, Sales document, Display, Billing due list, No billing, Rejection reason, Status, Reason for rejection, Configuration activity, Define reasons for rejection, 102494 , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , SD-BIL-2CL , Billing (Public Cloud) , Problem
SAP Knowledge Base Article - Public