SAP Knowledge Base Article - Public

3102794 - Rejected sales documents listed in the "Create Billing Documents" app in SAP S/4HANA Cloud Public Edition

Symptom

When using the "Create Billing Documents" app to create a billing document, the rejected sales documents are displayed in the billing due list.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "Create Billing Documents" app.
  2. In the billing due list, rejected sales document numbers are displayed.

Cause

The checkbox "No Billing" is inactive in the configuration activity "Define Reasons For Rejection (ID: 102494)" for the rejection reason used in the sales document. "No billing" is used to determine which items are not copied to billing documents.

Example: A rejection reason is created for sales order items where a delivery is too late, specifying that items with this rejection reason are not relevant for billing. Therefore, the system does not copy items with this rejection reason to billing documents.

Resolution

In the configuration activity "Define Reasons For Rejection (ID: 102494)", set "No billing" for the rejection reason used in the sales document.

See Also

  • KBA 3085049 - The overall status of a debit/credit memo request is blank or 'Not Relevant' while all items have been rejected
  • KBA 2937498 - All items are rejected against a credit memo request while its overall status is still "Open" - SAP S/4HANA Cloud Public Edition
  • SAP Help - Process Sales Orders

Keywords

SAP S/4HANA Cloud Public Edition, Create billing documents, Rejected sales document, Sales document, Display, Billing due list, No billing, Rejection reason, Status, Reason for rejection, Configuration activity, Define reasons for rejection, 102494 , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , SD-BIL-2CL , Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions