Symptom
Is the Email Id and Phone Number displayed in the Useful Contact Tile in the External Users Homepage when we complete "Recommend People Task" as a HR Manager/Admin
Environment
SAP SuccessFactors Onboarding
Resolution
- Email Id and Phone Number of the recommended person will be displayed in the Useful Contact Tile
- NOTE: Only Business Email and Business Phone Number will be displayed.
- If the Recommended Person does not have Business Email or Business Phone Number in the Employee Profile, then the Useful Contact tile will not display the details
In case you believe it would be a better enhancement to the product to display more information, you can raise an Enhancement Request, for more information on that, please follow this KBA - How to Submit Ideas for SAP SuccessFactors Products
See Also
Keywords
Recommended People, Useful Contact, New Hire Task , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To
Product
SAP SuccessFactors Onboarding 2105