SAP Knowledge Base Article - Public

3102825 - Recommend People Task Behavior - Onboarding

Symptom

Is the Email Id and Phone Number displayed in the Useful Contact Tile in the External Users Homepage when we complete "Recommend People Task" as a HR Manager/Admin

Environment

SAP SuccessFactors Onboarding

Resolution

  • Email Id and Phone Number of the recommended person will be displayed in the Useful Contact Tile
  • NOTE: Only Business Email and Business Phone Number will be displayed.
  • If the Recommended Person does not have Business Email or Business Phone Number in the Employee Profile, then the Useful Contact tile will not display the details

In case you believe it would be a better enhancement to the product to display more information, you can raise an Enhancement Request, for more information on that, please follow this KBA - How to Submit Ideas for SAP SuccessFactors Products

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Recommended People, Useful Contact, New Hire Task , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To

Product

SAP SuccessFactors Onboarding 2105