SAP Knowledge Base Article - Public

3102914 - Timeline Feature Is Not Supported for Visit In Offline Mode

Symptom

Timeline side pane is not available for visit in offline mode

Environment

Cloud for Customer system

Reproducing the Issue

  1. Go to Offline mode 
  2. Go to Visits Work center 
  3. Open Visit
  4. Timeline side pane is missing 

Cause

Timeline feature is not supported for visit in offline mode.

Resolution

This is a designed behavior.

Keywords

KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-ACT-ROT , Activity Routing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions