Symptom
- Unable to manage users in SC because of MSDTC related issues in cluster DB environments in MSSQL 2016 running on MS Server 2016
- The customer would like to know - is there any option to use ACI or RDI or direct SQL query to DB to manage rights for cctr objects?
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Environment
- SAP Contact Center 7.0.16.100
- Microsoft SQL Server 2016
- Microsoft Server 2016
Product
SAP Contact Center, on-premise edition 7.0
Keywords
MSDTC, rights, change , KBA , CRM-CCI , Contact Center Infrastructure , How To
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