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3103090 - SM:SERVICE CONTENT UPDATE: Internal error while accessing SAP Support Portal

Symptom

  • Job SM:SERVICE CONTENT UPDATE is failing with following error message: 
Job started

Step 001 started (program RAGS_DSWP_SERV_CONTENT_UPDATE, variant , user ID SOLMAN_BTC)

User SOLMAN_BTC has used the destination SAP-SUPPORT_PORTAL as S user <S-user>

Internal error while accessing SAP Support Portal.

User SOLMAN_BTC has used the destination SAP-SUPPORT_PORTAL as S user <S-user>

Job finished
  • ST22 shows no syntax error in the name space /1AGS* (2285891)


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SER , SAP Support Services , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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