Symptom
Business rule scenarios under time off section are missing when the customer tries to create a new rule
Environment
- SAP SuccessFactors Employee Central : Time Off
Reproducing the Issue
- Navigate to manage business rules
- Create new rule
- Under time off, scenarios like absence validation and accrual etc. are missing
Cause
It is a cache issue.
Resolution
- For customers: Please raise a case with SAP to resolve this issue. The cache has to be cleared by running a script in the backend.
- For Support Engineers: Please see the internal memo
Keywords
Rule scenario missing, time off rule, accrual, absence validation, time off, business rules, employee central , KBA , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , Problem
Product
SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors HXM Core 2105