SAP Knowledge Base Article - Public

3103692 - Comments are not visible in view absence


Approver declined workflow with comment which is not visible in the View Absence under Administer Time UI>Absence>Leave Request>View Absence.

Comment is displayed as "-". For few leave requests, comment is visible.

Comment is Blank:

Comment Visible:

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central - Time off

SAP SuccessFactors Employee Central - Workflow

Reproducing the Issue

  1. Navigate to Administer Time UI>Absence tab
  2. Click on specific Leave Request
  3. View Absence UI pop-up
  4. Comment is blank for one leave request
  5. For other leave request comment is visible


Expected behavior


It is an expected behavior

Only workflow initiator comments will be visible under comment field in the View Absence UI under Administer Time UI>Absence>Leave Request>View Absence

You can check activity log of the leave request with comment visible in the view absence UI

*Initiator Comment is available

Activity Log of the Leave request with blank comment in the View Absence UI:

*Initiator Comment is blank

Employee can view the comments in the Activity Log under ESS UI >Show All>Absence Tab>Select specific leave request>Click on Show in Calendar

Admin/Manager can view the comments under Manage Workflow Request.


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SAP SuccessFactors Employee Central all versions