Symptom
Approver declined workflow with comment which is not visible in the View Absence under Administer Time UI>Absence>Leave Request>View Absence.
Comment is displayed as "-". For few leave requests, comment is visible.
Comment is Blank:
Comment Visible:
*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Time off
SAP SuccessFactors Employee Central - Workflow
Reproducing the Issue
- Navigate to Administer Time UI>Absence tab
- Click on specific Leave Request
- View Absence UI pop-up
- Comment is blank for one leave request
- For other leave request comment is visible
Cause
Expected behavior
Resolution
It is an expected behavior
Only workflow initiator comments will be visible under comment field in the View Absence UI under Administer Time UI>Absence>Leave Request>View Absence
You can check activity log of the leave request with comment visible in the view absence UI
*Initiator Comment is available
Activity Log of the Leave request with blank comment in the View Absence UI:
*Initiator Comment is blank
Employee can view the comments in the Activity Log under ESS UI >Show All>Absence Tab>Select specific leave request>Click on Show in Calendar
Admin/Manager can view the comments under Manage Workflow Request.
Keywords
Comment is blank, Blank Comment, Comment not visible, comment missing, View absence, view absence comment, comment -, comment, workflow comment, Time Workflow comment, Time off comment, leave request comment, leave comment, comments , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , LOD-SF-EC , Employee Central , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem