SAP Knowledge Base Article - Preview

3103850 - REFERENCESALESITEM_OBJECTKEY in table SALESITEM empty in CCO manager database

Symptom

When a return is done in CCO the field REFERENCESALESITEM_OBJECTKEY in table SALESITEM is populated in the CCO database.

But in the same field in the CCO manager database the field is not populated.

 

Actual result:

For the return sales item in the CCO manager database the REFERENCESALESITEM_OBJECTKEY field is empty



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Environment

  • SAP Customer Checkout
  • SAP Customer Checkout manager

Product

SAP Customer Checkout 2.0

Keywords

KBA , IS-SE-CCO , Customer Checkout , Problem

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