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SAP Knowledge Base Article - PreviewSymptom
How to check if ticket was created from an unassociated e-mail?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Request, E-mail, Email, Interaction, Timeline, Unassociated E-mail, Reason, Unassociated, How To, Create, Ticket Created, Ticket, , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SC-EML , Email , How To
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