3103924 - Intercompany Supplier Invoice Was Created But Does Not Display In The Document Flow Of The Customer Invoice

 Intercompany Supplier Invoice was created but it is not displaying in the Document Flow of the Customer Invoice.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Documents view.
3. Search and open the respective intercompany Customer Invoice.
4. Go to the Document Flow tab.

Supplier Invoice is missing, even though it was successfully created and seen in the Supplier Invoicing work center.

The Supplier Invoice has been created with an Exception, during the Exception clearing, the Supplier Invoice External ID is being manually changed. In order for the system to connect both the Supplier and Customer Invoices, the External Document ID should be the same.

In order to resolve the issue, please keep the same External Document ID while clearing the Supplier Invoice Exceptions and Posting the document.

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