SAP Knowledge Base Article - Public

3104156 - Record of your Expert Chat with us

Symptom

Create a Chat in the wrong component.

Environment

SAP Successfactors Onboarding

Resolution

  1. As per our internal policy each Expert Chat interaction with you must have a record of it store internally.
  2. We will now create a case, close it for the record of our conversation to be store in our system.

Keywords

Chat, Wrong Component, record , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding