SAP Knowledge Base Article - Public

3104474 - Ineligible custom field is not greyed out after completing the form - Compensation


After completing the compensation form, an ineligible field is no longer greyed out.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Compensation Home -> Select your template;
  2. Create a custom field and make it ineligible for a group of users;
  3. Launch form -> This is what the ineligible field looks like:

  4. Then complete the form, and the field is no longer greyed out:


This only happens if the custom field is read only. Standard fields and custom fields that are not read only, will be greyed out even when the forms are completed.


That is the expected behavior. Since the field is read only, it cannot be modified after completing the form, so even though it is not greyed out, no values will be populated there.


eligibility, ineligible, greyed, out, field, custom, read, only, yes, progress, completed, form, compensation, worksheet , KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions