Symptom
After click to update workflow and add comments system does not save comments after confirm update.
Environment
SAP SuccessFactors Employee Central
Cause
User does not click Post button on comments session.
Resolution
When updating a workflow you need to post comment on the form and then save will save all the data on the form.
If the comments are not posted to the form, then the update form will get saved without the comments
Keywords
workflow, comments, update, post, not, save, unexpected, saving, approver, step, next, , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions