SAP Knowledge Base Article - Public

3104519 - Comment is not saved in workflow - Employee Central

Symptom

After click to update workflow and add comments system does not save comments after confirm update.

Environment

SAP SuccessFactors Employee Central

Cause

User does not click Post button on comments session.

Resolution

When updating a workflow you need to post comment on the form and then save will save all the data on the form.

If the comments are not posted to the form, then the update form will get saved without the comments

Keywords

workflow, comments, update, post, not, save, unexpected, saving, approver, step, next, , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions