- Candidate documents were triggered and shows in Progress, but document flow did not complete in BPE Monitor. Candidate is not getting a email from DocuSign to sign their documents.
- DocuSign external email to candidate is not triggering to sign the documents.
SAP SuccessFactors Onboarding
- Check the Configure Object Definitions > Objects> DocuSign.
- There should be 4 system provided DocuSign Objectes present in the system. If these objectes are not present in the system, DocuSign envelopment will not trriger.
- DocuSignEnvelope Tab
- In Provisioning, Company Setting > disable and enable DocuSing Adopter switch.
- In Manage Schedule Jobs > Run the MDF DB Sync jobs
SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
SAP SuccessFactors Onboarding all versions