SAP Knowledge Base Article - Preview

3104858 - candidates are not getting email from DocuSign to sign the document - Onboarding

Symptom

  • Candidate documents were triggered and shows in Progress, but document flow did not complete in BPE Monitor. Candidate is not getting a email from DocuSign to sign their documents.
  • DocuSign external email to candidate is not triggering to sign the documents.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem

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