SAP Knowledge Base Article - Public

3104860 - Candidate is not able to login - Onboarding

Symptom

Candidate is using single sign on to login in onboarding but the page is not accessible.

Environment

SAP SuccessFactors Onboarding

Cause

The incorrectly URL is being used, since onboarding doesn't accept SSO (single sign on).

Resolution

Need to enter a correctly and valid URL to access onboarding.

Bellow are some URL examples that must be used to log in:

https://performancemanager.successfactors.eu/login?company=ABCDE&username=name_of_user&pm_product_name=ONB#/login

Example using the DC62:

https://hcm62preview.sapsf.com/login?company=ABCDE&username=saptest@sap.com&pm_product_name=ONB#/login

See Also

OBX, onboarding, login, URL, SSO, single sign on, incorrectly URL, can not login, not accessible

Keywords

KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding