Symptom
Please configure key phoneInfo.isPrimary.Cust_PhoneTypeExtCode_3 with valid type
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Manager go to BizX > MPH
- Search for candidate
- Click candidate and then error is thrown: Please configure key phoneInfo.isPrimary.Cust_PhoneTypeExtCode_3 with valid type
Cause
Value going from Onboarding to MPH is "S".
Resolution
Value expect from MPH is Y or N from option Yes or No. To solve this value of this key should be changed to Y or N or blank (if phone3 information is not necessary) in Super Admin.
The Root Cause of this is that in the Onboarding Panel this key has a dropdown option which has a value for Option "Select", but this should be blank, otherwise the user may forget to select "Yes" or "No" and then option Select can have a value different from Y or N.
Keywords
Valid, Type, Error, Please, Configure, Key PhoneInfo, IsPrimary, Cust_PhoneTypeExtCode_3, Cust, PhoneTypeExtCode_3, MPH, Panel , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem