SAP Knowledge Base Article - Public

3104863 - Valid Type Error in Manage Pending Hires - Onboarding 1.0

Symptom

Please configure key phoneInfo.isPrimary.Cust_PhoneTypeExtCode_3 with valid type

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Manager go to BizX > MPH
  2. Search for candidate
  3. Click candidate and then error is thrown: Please configure key phoneInfo.isPrimary.Cust_PhoneTypeExtCode_3 with valid type

Cause

Value going from Onboarding to MPH is "S".

Resolution

Value expect from MPH is Y or N from option Yes or No.  To solve this value of this key should be changed to Y or N or blank (if phone3 information is not necessary) in Super Admin.

The Root Cause of this is that in the Onboarding Panel this key has a dropdown option which has a value for Option "Select", but this should be blank, otherwise the user may forget to select "Yes" or "No" and then option Select can have a value different from Y or N.

Keywords

Valid, Type, Error, Please, Configure, Key PhoneInfo, IsPrimary, Cust_PhoneTypeExtCode_3, Cust, PhoneTypeExtCode_3, MPH, Panel , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions