SAP Knowledge Base Article - Public

3104931 - Position data is not being mapped from RCM to ONB - Onboarding

Symptom

  • Upon successful onboarding initiation for a candidate, the Position data is not being mapped over to Onboarding.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to the instance
  2. Go to the Onboarding Dashboard
  3. Search for candidate
  4. Complete the New Hire Data Review step.
  5. Try to complete up to Job Information portlet
  6. See that the Position value shows underneath the text box.

Cause

  • The position which is coming below the autocomplete dropdown was due to the 'To be hired' flag is set as 'No'.
  • This means that this position is no longer available for assignment.
  • Try to check the dropdown of Position, notice that only those position that appears in the dropdown has the To be hired flag set as 'Yes'.

Resolution

  1. Go to Manage Data >> Position
  2. Find the affected position for the candidate
  3. Change the 'To be Hired' flag to 'Yes'
  4. Then, restart the Onboarding for the candidate again
  5. Retest.

Keywords

Position, Position mapping, Position Data, To be Hired flag, Onboarding, OBX, ONB 2.0, INC1067608 , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2105