SAP Knowledge Base Article - Public

3105263 - "Library Directed Search" direct link - missing banner

Symptom

When opening a "Library Directed Search" direct link, where this is filtered based on the category, the banner is not displayed.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

In the Learning admin side, click:

  1. System Administration > System Management Tools > Direct Link Type > Library Directed Search >

  2. Category > Select the desired one > Display Link >

  3. Now, as a Learning user, open the just generated link and it will be possible to notice the category banner is not displayed.

Cause

The "Library Directed Search" direct link replicates the process of doing a search function with the selected filters (and combination of), but the subject area banner only appears when the Learning user browses using the "Browse by Categories" menu. When you browse by category, you see the banner. When you open the library via the direct link, the banner is not displayed. This is working as designed.

Resolution

Alternatively, to have a different system behavior, it would be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

See Also

Running a Library Search for Users

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

direct, link, library, banner, directed, search, display, missing, not , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS , Learning Management System , Product Enhancement

Product

SAP SuccessFactors Learning all versions