Symptom
You notice that, even though you are not following an object instance, for example a specific Ticket ID or Activity Task, and your feeds settings are not configured for that object, you still receive Feeds updates for specific objects that you created.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to Feeds work center.
- See the feeds updates.
- Notice that you receive feeds updates for objects you created, although you are not following them.
Cause
The creator (Owner) of an object will be the implicit follower and hence will get all feeds updates.
Resolution
This is the system expected behavior.
In case you would like to suggest a different behavior, you may use the following approaches:
1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
2. If you are a customer:
- Contact your Account Executive.
- Check the link for SAP Advisory Services.
An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:
Keywords
Feed, Feeds, Update, Updates, Notifications, Object, Business Object, Accounts, Ticket, Activity Task, Creator, Owner, C4C, Service, Sales, , KBA , SRD-CC-FED , Feeds , How To