SAP Knowledge Base Article - Public

3105882 - User Point-In-Time Data Failing

Symptom

User Point-in-time report eventually fails with timeout error for user & particular date entered.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Schedule or run user point-in-time report for single user with specified date.

Cause

Report timeout expected per large data amount as User point-in-time report was not designed for large data and the date entered will select all time up until this date selected for the user causing standard job timeouts to be encountered.

Resolution

Utilize the curricula & other audit reports as needed that can specify parameters for data.

Keywords

sap, sf, succesfactors, success, factors, learning, lms, user, point-in-time, point, time, report, data, timeout, 300sec, 600sec, 900sec, error, failure , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions