SAP Knowledge Base Article - Public

3106042 - [Onboarding] Unable to close and archive Onboarding Processes and task

Symptom

  • The business rule ONB2_ProcessClosurePeriodConfig is in place to archive the Onboarding Processes but the Processes and tasks are not archived or closed.
  • The Job is running without errors in the Provisioning
  • The rule is maintained correctly


          

Environment

SAP SuccessFactors Onboarding

Cause

The event reason used in the ONB2_ProcessClosurePeriodConfig rule, does not have employee status maintained

The No show event reason object maintained under Manage Organization pay and Job structure page does not have employee status maintained

Resolution

1. Go to Manage Organization pay and Job structure page

2. Search for event reason-> The No show event reason maintained in the ONB2_ProcessClosurePeriodConfig  rule

3. Take action-> Make correction and maintain employee status

                            

Keywords

Closure Job is not working, ONB2_ProcessClosurePeriodConfig rule issue, Archive Onboarding and offboarding task, Onboarding  , KBA , LOD-SF-OBX-GDP , Data Protection , Problem

Product

SAP SuccessFactors Onboarding 2105