SAP Knowledge Base Article - Public

3106061 - Unable to log off from the SAP Analytics Cloud App for iOS


  • Unable to log off from the SAP Analytics Cloud App  for iOS
  • Once log off and try to log in again, it will automatically login into previous user account and no option to login with new user account. 


  • SAP Analytics Cloud
  • SAP Analytics Cloud for iOS

Reproducing the Issue

  1. Log on to SAC tenant from SAP Analytics Cloud App  for iOS.
  2. Log off and then try to log on again to same SAC tenant.
    => It will automatically login in with previous user account and there is no option to login with different user account. 


  • This is a by design behavior.


  • As of now, managed devices usually have one user and this is the reason of this behavior.
  • Feature enhancement is planned and under evaluation by the development team to make it more flexible, but there is no timeline when it is going to be available.

See Also


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, mobile, ios, anroid, log on, log off , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem


SAP Analytics Cloud 1.0