3106269 - Utilities Contract Account And Utilities Premises Facets Not Available Within C4C Accounts

Symptom

You are unable to see the Utilities Premises and Utilities Accounts inside the C4C Accounts.

Environment

SAP Cloud for Customer

Cause

Both facets will only be visible when the Special Account flag, within the Accounts header, is marked.

Resolution

Please mark the Special Account flag within the Accounts header, so the facets can be visible. In case they are still hidden you can add them via Adaptation mode.

Keywords

Missing Utilities; Hidden. , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions