SAP Knowledge Base Article - Public

3106364 - The Product ID Is Not Being Recognized In The Supplier Invoice Scanning

Symptom

The Invoice Scanning is not recognizing the Product ID from PDF file.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice Scanning view.
  3. Click on the Upload button.
  4. Click on the Browse button.
  5. Click on the Start Process button.

Invoice Scanning is created, clicking on the Review button, it is possible to see that no Product ID was picked.

Cause

Even if the PDF has the Product ID maintained, the system pulls the description of the Product maintained in the PDF file and use that to determine a Product ID.

Resolution

Please maintain the Product Descriptions updated in the system according to the ones from the PDF files, this way system recognized the description and auto complete the Product ID in the Invoice Scanning.

Keywords

Invoice Scanning, Supplier Invoice, PDF, Invoice Upload , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions