SAP Knowledge Base Article - Public

3106392 - Sent Time and Date column from Email Services is Blank - Onboarding

Symptom

  • User unable to view details of Sent Time and Date column from Email Services

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as affected user
  2. Navigate to Email Services> Email Status
  3. Notice that Email Sent Time and Date column  is blank

Cause

  • Missing Metadata Framework > Admin access to MDF OData API permission

Resolution

  • Supply the missing Metadata Framework > Admin access to MDF OData API permission for the affected role

Keywords

Sent Time and Date column, Email Services, Blank, missing, empty , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding