Symptom
- You create a Service Order as a follow-up from a Contract or by using Create with Reference.
- The system automatically copies the general data such as Account ID however the item data such as Product ID for some products is not copied from the contract to the Service Order.
- Warning message is raised for such item:
Copying item XX not possible; configuration from Product – contract to Spare part - engineer pick-up or sales missing
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Environment
SAP Business Bydesign
Product
SAP Business ByDesign all versions
Keywords
contract, service order, material, spare parts, follow up, create with reference, cannot create, PICK, SHIP , missing, error message, contract, products , KBA , contracts , follow up service order , spare parts , materials , create with refernce , service orders , AP-SVO-SO , Service Order , Problem
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