SAP Knowledge Base Article - Public

3106845 - RnR Recognize Tile - Missing Award Amount Dropdown Function

Symptom

Award amount dropdown option is missing from Recognize tile when nominating an employee.

Environment

SAP SuccessFactors Rewards and Recognition

Reproducing the Issue

1. Enabled New SF Homepage
2. Click on the Recognize button from the Home Page
3. found the option to select the Award Amount is missing
4. If you go to Compensation --> Reward and Recognition, this option is available. 

Cause

This is the designed behavior for the Quick Action "Recognize" Tile on the New Home Page to enable nominators to process nominations quickly.
The application automatically selects the Default Guideline Amount.

Resolution

We shall be adding a note in the Reward and Recognition Guide to note the behavior.
You may submit an enhancement request via this landing page https://influence.sap.com/successfactors.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products
2834652 - Rewards & Recognition - Tips and Tricks

Keywords

award amount dropdown missing, award amount missing on recognize tile, recognize tile, award amount dropdown, missing award amount option , KBA , LOD-SF-RNR-ADM , Admin Tools, Program Setup & Object Permissions , Product Enhancement

Product

SAP SuccessFactors Compensation all versions