Symptom
When a user is attempting to withdraw from a class, there is no Withdrawal Reason available to select
Environment
SAP SuccessFactors Learning
Resolution
To create or update an existing Withdrawal Reason, you will need to navigate to References > Learning Activities > Withdrawal Reason
Now select to either create a new Withdrawal Reason or update the text of an existing one.
Once completed, the user will then be able to select from all the active Withdrawal Reasons.
Keywords
withdrawal reason, class, cancel reason, withdrawal, , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To
Product
SAP SuccessFactors Learning all versions