SAP Knowledge Base Article - Public

3106956 - Error Message When Allocating Payment Advice in Payment Allocation: 'It is only possible to confirm an advice collection completely'

Symptom

An error message is raised when trying to allocate bank advice in payment allocation.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Payment Management work center.
  2. Go to Payment Allocation view.
  3. Open the related payment allocation
  4. Click Post. 

Error: 'It is only possible to confirm an advice collection completely'

Cause

You have created more than one bank payment advice with the same Payment Reference ID. However, not all of these advices are allocated together in the payment allocation.

When multiple bank payment advices are created with the same Payment Reference ID, all these advices must be allocated together in the Payment Confirmations/Returns tab of the payment allocation.

Resolution

You need to allocate all the payment advices with the same Payment Referece ID in the same payment allocation. To check what payment advices share the same Payment Reference ID, proceed as follows:

  1. Open the payment allocation.
  2. Click on tab Payment Confirmations/Returns.
  3. Open the advanced fileter.
  4. Search by the related Payment Reference ID.

The system returns the advices that shares the same payment reference ID.

Obs: In case you have created separate payment allocation for the individual advices, you would need to allocate the differences accoringly or cancel the bank statment / bank statement item to create a payment allocation that corresponds to the amounts of these items together (that shares the same payment reference ID).

For more details on how to reverse a specific payment allocation, please refer to help document Quick Guide for Payment Allocation.

Keywords

Payment Allocation. Bank Statement. Bank Payment Advice. Bank Debit Advice. Bank Credit Advice. Payment Reference. , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To

Product

SAP Business ByDesign all versions