SAP Knowledge Base Article - Public

3107030 - Why Wrong Supplier is Determined in Scanned Invoice?

Symptom

You have exact name and address of supplier appearing in the PDF but still wrong supplier is determined in the invoice or review screen

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoice Scanning view
  3. Select the relevant File ID
  4. Click on Review button
  5. You can see that wrong supplier is determined by the system

Cause

1.Both Supplier name and supplier address is considered to determine the Supplier.

2.When only one supplier exist in system , then system will only consider it to compare with PDF address to determine the Supplier.

3. When there are multiple Suppliers with same or partially matching address in master data then system will choose randomly one of  the address to compare with PDF address to determine Supplier.

Resolution

During the supplier determination, system does certain validations. If you have a new idea for enhancement, kindly post the idea in influence forum - https://influence.sap.com/sap/ino/#campaign/886.

Keywords

Invoice scanning; Wrong supplier in invoice scanning , KBA , supplier is wrong , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions