Symptom
You have exact name and address of supplier appearing in the PDF but still wrong supplier is determined in the invoice or review screen
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoice Scanning view
- Select the relevant File ID
- Click on Review button
- You can see that wrong supplier is determined by the system
Cause
1.Both Supplier name and supplier address is considered to determine the Supplier.
2.When only one supplier exist in system , then system will only consider it to compare with PDF address to determine the Supplier.
3. When there are multiple Suppliers with same or partially matching address in master data then system will choose randomly one of the address to compare with PDF address to determine Supplier.
Resolution
During the supplier determination, system does certain validations. If you have a new idea for enhancement, kindly post the idea in influence forum - https://influence.sap.com/sap/ino/#campaign/886.
Keywords
Invoice scanning; Wrong supplier in invoice scanning , KBA , supplier is wrong , AP-SIP-SIV , Supplier Invoice , Problem