SAP Knowledge Base Article - Public

3107120 - Custom Freight is Not Considered While Creating Sales Documents


Custom freight is not considered since there is a similar standard freight available in the system.


SAP Business ByDesign

Reproducing the Issue

  1. For example; we will consider a standard freight with sales org and a custom freight with sales org and an extension field. 
  2. Go to Sales Orders Work center -> Sales Orders View
  3. Select New -> Sales Order
  4. Enter the required details including the extension field
  5. System select Standard Freight instead of Custom Freight.  


Freight determination is designed in such a way that the system picks the first matching entry alone. This is the reason why system always selects the standard freight maintained.


Since only one freight is being picked, system will consider the standard freight if available and also exclusion rule will not be considered.


Exclusion rules not considered; , KBA , AP-PRC-PC , Calculation , Problem


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