Symptom
Custom freight is not considered since there is a similar standard freight available in the system.
Environment
SAP Business ByDesign
Reproducing the Issue
- For example; we will consider a standard freight with sales org and a custom freight with sales org and an extension field.
- Go to Sales Orders Work center -> Sales Orders View
- Select New -> Sales Order
- Enter the required details including the extension field
- System select Standard Freight instead of Custom Freight.
Cause
Freight determination is designed in such a way that the system picks the first matching entry alone. This is the reason why system always selects the standard freight maintained.
Resolution
Since only one freight is being picked, system will consider the standard freight if available and also exclusion rule will not be considered.
Keywords
Exclusion rules not considered; , KBA , AP-PRC-PC , Calculation , Problem
Product
SAP Business ByDesign all versions