SAP Knowledge Base Article - Public

3107120 - Custom Freight is Not Considered While Creating Sales Documents

Symptom

Custom freight is not considered since there is a similar standard freight available in the system.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. For example; we will consider a standard freight with sales org and a custom freight with sales org and an extension field. 
  2. Go to Sales Orders Work center -> Sales Orders View
  3. Select New -> Sales Order
  4. Enter the required details including the extension field
  5. System select Standard Freight instead of Custom Freight.  

Cause

Freight determination is designed in such a way that the system picks the first matching entry alone. This is the reason why system always selects the standard freight maintained.

Resolution

Since only one freight is being picked, system will consider the standard freight if available and also exclusion rule will not be considered.

Keywords

Exclusion rules not considered; , KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions