Symptom
Error in Business Process tile: "The selected process variant XXX is not active. Please update the rule conditions."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding for a candidate
- They enter Business Process tile with error
- Process variant could not be assigned
Cause
- The system see's the process variant as inactive therefore does not assign process to candidates
- As candidates have no process assigned, no steps are created
Resolution
- Remove this variant from process variant manager or mark as inactive
- Clear the odata cache
- Update the process flows
- Create the process variant again
- Map the variant to your business rule and remove the process variant giving error
- Open business process tile
- Click restart on tasks with error
Keywords
process variant, inactive, no tasks, not active, The selected process variant , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding 2105