3107386 - No Tasks Created in Dashboard - Onboarding

Error in Business Process tile: "The selected process variant XXX is not active. Please update the rule conditions."

SAP SuccessFactors Onboarding

1. Initiate onboarding for a candidate
2. They enter Business Process tile with error
3. Process variant could not be assigned

• The system see's the process variant as inactive therefore does not assign process to candidates
• As candidates have no process assigned, no steps are created

1. Remove this variant from process variant manager or mark as inactive
2. Clear the odata cache
3. Update the process flows
4. Create the process variant again
5. Map the variant to your business rule and remove the process variant giving error
6. Open business process tile
7. Click restart on tasks with error

process variant, inactive, no tasks, not active, The selected process variant , KBA , LOD-SF-OBX-DBD , Dashboard , Problem