SAP Knowledge Base Article - Public

3107457 - Application Error upon Saving Manage Position with fingerprint=a645871c2eba2e98f06c401c9710ebe9630b55ba

Symptom

When trying to make a correction to a position via 'manage positions' the system generates an application error.

fingerprint=a645871c2eba2e98f06c401c9710ebe9630b55ba

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Position Management

Reproducing the Issue

  1. Navigate to Manage Position
  2. Search for the affected position
  3. Make correction>Any data change
  4. Save the record
  5. Application error is received

Cause

  •  The user trying to make the data change on the position object does not have permissions to edit the incumbents job information
  •  The position to job info sync is triggered from the 'Manage Positions' UI - Therefore if the logged in user does not have edit permissions to the incumbents job information they will not be able to make the change and the error will generate - See KBA under section UI Changes: 2529515 - Position To Job Information Sync Troubleshooting Guide (PositionToJobInfoSyncRuleCheck) - EC

Resolution

Workaround:

  • Make the change to the position object via 'Manage Data' instead as this does not trigger the sync - See 

Otherwise you must make sure to grant edit permissions to the job information portlet data so this transaction can process through Manage Positions

See Also

2529515 - Position To Job Information Sync Troubleshooting Guide (PositionToJobInfoSyncRuleCheck) - EC

Keywords

Manage Positions, Manage Data, Pos2JobInfo, Job Information, Sync, Application Error, fingerprint=a645871c2eba2e98f06c401c9710ebe9630b55ba, RBP , KBA , LOD-SF-EC-POS-RBP , Position Role-Based Permissions & Target Groups , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions