- The schedule of a recent imported Story report is failing with "Report generation failed" error message in My Jobs page
- "Unable to fetch the prompt information" error message is displayed trying to create a new schedule for a recent imported Story report
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Import a Story report in Report Center
- Under Action click on New Schedule
- If the report has a date prompt, the error message "Unable to fetch the prompt information" is displayed
- If the report does not have a date prompt, the schedule can be submitted, but it will fail
Story Schedule is failing for new imported reports.
Engineering team is working on the resolution of this issue.
As a workaround, please open the Story report (either Run or Edit action) prior to creating a new Schedule in Report Center.
Story report schedule failed unable to fetch prompt Stories People Analytics SAC , KBA , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , Known Error