SAP Knowledge Base Article - Preview

3107906 - Company ID Filter Defaulting to a Specific Value under Service Technician Team Value Help in Service Ticket

Symptom

You notice that, for some of your tickets, in the value help of the Service Technician Team field, the Company ID is automatically filtered with a value by default, while for others the filter is empty.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Company, Company ID, Ticket, Service Request, Filter, Default, Query, Advanced Search, Service Technician Team, Value Help, C4C, Service Request Ticket, Service, Party, Seller, Seller Party, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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