SAP Knowledge Base Article - Preview

3107924 - Attachments Not Carried Over from Main Ticket to Sub-Ticket

Symptom

You notice that, when you create a sub-ticket out of a main ticket, the attachments of the main ticket are not carried over to the sub-ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Main Ticket, Sub Ticket, Attachment, Attachments, Sub-Ticket, C4C, Service, Service Request, C4C, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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