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SAP Knowledge Base Article - PreviewSymptom
You notice that, when you create a sub-ticket out of a main ticket, the attachments of the main ticket are not carried over to the sub-ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket, Main Ticket, Sub Ticket, Attachment, Attachments, Sub-Ticket, C4C, Service, Service Request, C4C, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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